Effective Date: 31-05-2025
Welcome to Snehamangal.in. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name, email address, phone number, gender, date of birth, and other profile details.
- Profile images uploaded by users.
- Communication records with our support team.
b. Usage Information
- IP address, device information, browser type, and operating system.
- User activity, including profile views, interests sent, chat interactions, and preferences.
- Analytics data collected through Cloudflare Analytics, Google Analytics via Google Tag Manager, and Microsoft Clarity.
c. Payment Information
- Payment details for premium features are processed securely through Razorpay and PhonePe. We do not store your payment card details.
2. How We Use Your Information
We use your information for the following purposes:
- To verify user profiles and maintain authenticity.
- To provide matchmaking services using personalized recommendations.
- To facilitate communication between users through chat and interest requests.
- To enhance user experience through analytics and platform improvements.
- To process payments securely for premium services.
- To provide customer support via Zoho SalesIQ helpdesk chat.
3. Data Security
We prioritize your data security using industry-standard practices:
- User images are securely stored on AWS S3 buckets.
- Our backend is deployed on AWS EC2 and RDS, ensuring reliable database storage.
- We implement encryption, firewalls, and access control to safeguard user data.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:
- Service Providers: With trusted partners like Cloudflare, AWS, and Zoho SalesIQ for hosting, security, analytics, and customer support.
- Legal Compliance: If required by law, court order, or to prevent fraud or security risks.
5. Your Privacy Controls
You have full control over your information:
- Profile Visibility: You can hide your profile from search results at any time.
- Account Settings: Update or delete your profile information through account settings.
- Opt-Out of Analytics: Disable tracking through browser settings or third-party opt-out tools.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics and improving user experience. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ЁЯУз Email: support@snehamangal.in
ЁЯТм Helpdesk Chat: Available on our website
By using Snehamangal.in, you agree to this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically.